Terms & Privacy

Terms of Le Petit Tom ®, St. Jansstraat 2, 8701 KZ Bolsward, info@lepetittom.nl

For Wholesale order terms please read here >

1. General

1.1 These terms and conditions apply to all offers from Le Petit Tom ®. The conditions are accessible to everyone and included on the website of Le Petit Tom ®. On request we will send you a written copy.

1.2 By placing an order you acknowledge that you agree to the terms and conditions. Le Petit Tom ® reserves the right to change its terms and / or conditions after the expiry of the term.

1.3 Unless otherwise agreed, the general or specific terms or conditions of third parties are not by Le Petit Tom ® recognized.

1.4 Le Petit Tom ® guarantees that the delivered product meets the contract and meets the specifications listed in the offer.

2. Delivery Online Orders

2.1 Delivery takes place while supplies last. Le Petit Tom.nl  supplies from stock. All articles which stated 'in stock' to deliver within 2-5 days. Articles that are not in stock may be replenished. 

2.2 Under the rules of distance selling will Le Petit Tom ® orders within 30 days. If this is not possible (because the ordered is out of stock or no longer available), or there is other reasons for delay, or an order can not or only partially implemented, the consumer receives within one month after placing the order message and in that case he is entitled to cancel the order without penalty.


2.3 The supply obligation of Le Petit Tom ® will, subject to proof, are satisfied once the delivered goods once offered to the buyer by Le Petit Tom ®. For home delivery extends the report of the carrier, alleging refusal of acceptance, full proof of the offer to deliver.


2.4 All on the website are indicative. At the time limits may therefore not legally binding.


2.5 Delivery of wholesale orders placed online takes placed while supplies last. All articles which stated 'in stock' to deliver within 2-5 days.

Le Petit Tom is entitled to replace an item ordered which size occurs to be not available in warehouse to be replaced by a size up or down. 

Le Petit Tom is entitled to divide or split deliveries if necessary.




3. Prices & Payments

3.1 Prices will not be increased within the duration of the offer, unless legal action is necessary or if the manufacturer interim price increases.

3.2 All prices on the site are subject to misprints. For the consequences of misprints no liability is accepted.

3.3 All prices on the site are in Euros and exclude duties and taxes.

3.4 Payments for orders placed online are always proforma.

Payments for orders placed online are done immediate in realtime, using our payment provider ( credit card, Ideal, Soft Banking or Paypal). 


4. Viewing period / right of withdrawal/ cancelations

4.1 In case of a consumer purchase (ie no B2B) under the Act on Distance (Article 7: 5 BW)  the buyer has the right to return within a period of 14 days (a part of) the goods without giving reason to return. This period begins when the ordered goods are delivered. If the customer after this period the goods delivered has not returned to Le Petit Tom ®, the purchase is a fact. The customer is obliged, before proceeding to return accordingly within the period of 14 working days to delivery notification in writing by Le Petit Tom ®. The customer must prove that the goods are returned on time, for example through a proof of mail delivery. Return of Goods must be in original packaging ( including accessories and documentation) and in new condition. Always enclose our Returns Form with your data. If the goods are used in, encumbered or damaged in any way, the right to terminate under this paragraph. With regard to what is stipulated in the preceding sentence, Le Petit Tom ® ensures that a refund will be done within 14 days after receipt of the return for the full price of paid products. The return of the goods delivered is the sole responsibility and risk of the buyer.


4.2 The right of withdrawal does not apply to :

- wholesale orders ( B2B)

· Services where performance, with the consent of the consumer, has begun for the period of seven days

· Goods or services whose price is dependent on fluctuations in the financial market, which the supplier has no influence

· Goods produced, such as customization, special color, or have clearly personalized according to the consumer's specifications.

- Goods from the Outlet (= marked down 50% or more or with use of discount code voucher) can not be returned or exchanged. ( outside EU) When do return, will be void and will not be accepted. When placing an order, you are informed of this exception.

· For goods or services that can not be returned due to their nature, such as hygiene or that spoil or age quickly

4.3 For online orders cancellation is not possible. ( Read terms about possible returns in case of retail orders.) Wholesale orders ( B2B) can never be cancelled ( placed online, offline and pre-season)

5. Data

5.1 If you place an order at Le Petit Tom ®, your data will be included in the customer base of Le Petit Tom ®. Le Petit Tom ® adheres to the Data Protection Act and will not provide your information to third parties. See our Privacy Policy. 

5.2 Le Petit Tom ® respects the privacy of the users of the website and ensures confidentiality of your personal information. 

5.3 Le Petit Tom ® sometimes makes use of a mailing list. Each mailing includes instructions to remove yourself from this list. 

6. Warranty

6.1 Le Petit Tom ® guarantees that the meeting delivered products meet the requirements of usability, reliability and durability as intended by the parties to the contract are reasonably, and therefore is responsible for the manufacturer of the product delivered to you.

6.2 The warranty Le Petit Tom ® corresponds to the manufacturer's warranty period. However, Le Petit Tom ® is never responsible for the ultimate fitness of things for each individual application by the customer, nor for any advice Attn the use or application of the goods.

6.3 The customer is obliged to check the delivered goods immediately upon receipt. Should the goods delivered wrong, inadequate or incomplete, then the customer (before proceeding to return to Le Petit Tom ®) to report these defects immediately in writing to Le Petit Tom ®. Any defects or faulty goods should and can be reported no later than three days after delivery to Le Petit Tom ® writing. Complaint deadline/ Reclamation Period  is 7 days. Return of the goods must be in original packaging (including accessories and documentation) and in new condition. Commissioning after detection of failure, damage occurring after detection of failure, encumbrance and / or resale after detection of failure, does the right to claim and return void.

6.4 If the customer complaints are found justified by Le Petit Tom ®, will Le Petit Tom ® at its option or the goods delivered free replacement or the client a written scheme for the compensation, provided that the liability of Le Petit Tom ® and therefore the amount of compensation to be limited to a maximum of the invoice amount of the relevant goods, (your choice of Le Petit Tom ®) to the maximum in the case concerned the liability of Le Petit Tom ® amount covered. Any liability of Le Petit Tom ® is for any other form of damage, including additional compensation in any form whatsoever, compensation for indirect or consequential damages or damages for lost profits. 

6.5 Le Petit Tom ® is not liable for damage caused intentionally or equivalent deliberate recklessness of non-managerial staff.

6.6 This warranty does not apply if: A) and as long as the purchaser against Le Petit Tom is in default; B) the customer is parried the delivered goods themselves and / or processed or repaired / or modified by third parties. C) the delivered goods have been exposed to abnormal conditions or otherwise carelessly handled or treated contrary to the instructions of Le Petit Tom and / or instructions on the packaging; D) were defective in whole or in part the result of regulations that the government has made or will make regarding the nature or quality of the materials used.

7. Offers

7.1 Offers are not binding unless otherwise stated in the offer.

7.2 Upon acceptance of an offer by the buyer, Le Petit Tom ® reserves the right to revoke or deviate from the right to the offer within 3 working days after receipt of such acceptance.

7.3 Verbal agreements Le Petit Tom ® only after an explicit and written acknowledgment.

7.4 Offers Le Petit Tom ® shall not apply automatically to repeat orders. 

7.5 Le Petit Tom ® can not be held to its offer if the customer should have understood that the offer or any part thereof, contained an obvious mistake or error.

7.6 Additions, modifications and / or further agreements are effective only if agreed in writing. 

8. Agreement

8.1 An agreement between Le Petit Tom ® and a customer can only exist after an order by Le Petit Tom ® feasibility is assessed.

8.2 Le Petit Tom ® reserves the right to reject without giving reasons, orders or contracts or only to accept the condition that the shipment takes place on delivery or prepayment. 

9. Images and specifications 

9.1 All images; photographs, drawings, etc .; inter alia, information on weights, dimensions, colors, graphics, labels, etc. on the website of Le Petit Tom ® are only approximate, are indicative and may not lead to damages or rescission of the contract.


10. Force majeure

10.1 Le Petit Tom ® is not liable if and when she can not be fulfilled due to force majeure.

10.2 Force majeure means any strange reason, and any circumstance, which ought not to come for her in all fairness. Delay or failure by our suppliers, disruptions in the Internet, disruptions in the electricity failures in e-mail traffic and disturbances or changes in any third party technology, transport problems, strikes, government measures, supply delay, negligence by suppliers and / or manufacturers of Le Petit Tom ® as well as from individuals, disease, defects in appliance or shipment tools count explicitly as force majeure. 

10.3 Le Petit Tom ® reserves the right to suspend the right to its obligations in the event of force majeure and is also entitled to terminate the contract in whole or in part, or to claim that the content of the agreement is amended so as execution remains possible. In no event shall Le Petit Tom ® obliged to pay any penalty or damages. 

10.4 If Le Petit Tom ® at the time the force majeure already partially fulfilled its obligations, or only part of its obligations to comply is entitled to invoice the already delivered or deliverable part separately and the buyer is obliged to pay this invoice as if it were a separate contract. This does not apply if the already delivered c.q. deliverable has no independent value.

11. Liability

11.1 Le Petit Tom ® is not liable for damage to vehicles or other objects Own Creation by improper use of the products. Before use, read the instructions on the packaging and / or consult our website.

12. Retention of title

12.1 Ownership of all Le Petit Tom ® remains sold and delivered to the customer at Le Petit Tom ® until the customer claims from Le Petit Tom ® under the agreement or prior or subsequent similar agreements have not been met, as long as the buyer the performed or to be performed under these or similar agreements have not yet met and until the customer shooting the progress of Le Petit Tom ® account deficit has not yet met in the fulfillment of such obligations, including claims relating to penalties, interest and costs, all as defined in Article 3:92 BW.

12.2 The goods supplied by Le Petit Tom ® falling under the retention of title may only part of normal business activities and must never be used as payment.

12.3 The customer is not entitled to pledge under the reservation of ownership or otherwise encumber.

12.4 The customer gives unconditional and irrevocable consent to Le Petit Tom ® or by Le Petit Tom ® appoint third, in all cases where Le Petit Tom ® wishes to exercise its rights, to enter those places where its property is then located and doing business there to take. 

12.5 If third parties seize the wish to establish or assert goods delivered under retention of title rights thereto, the buyer is obliged Le Petit Tom ® as soon as reasonably may be expected to inform. 

12.6 The customer is obliged to insure the goods delivered under retention of title and keep them insured against fire, explosion and water damage and theft and the policy of this insurance on first request to Le Petit Tom ®.

13. Applicable law / jurisdiction

13.1 All agreements are subject to Dutch law.

13.2 Disputes arising from an agreement between Le Petit Tom ® and copper, which can not be solved by mutual agreement, the competent court within the district Le Petit Tom ® knowledge, unless Le Petit Tom ® prefer to give the difference to the competent court of the residence of the purchaser to submit, with the exception of those disputes that fall under the jurisdiction of a magistrate.

14. Copyright ©

Nothing on this website should stored, used or linked without written permission of Le Petit Tom ®

For all photos, logos and pictures used in webtemplate and products, all GIF animations and private product description and own advertising texts and slogans and other expressions shall apply:

© Copyright All rights reserved Le Petit Tom ® www.lepetittom.nl

Correspondence can be sent to:


Le Petit Tom ®

St. Jansstraat 2

8701 KZ Bolsward

by email: info@lepetittom.nl


By placing an order, you agree to these arrangements